Privacy Policy for Tredia

Effective Date: 07/07/2025

1. Introduction

Welcome to Tredia, a shopping cart application developed and owned by DataRays SARL. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, available on the Google Play Store.

By using Tredia, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our app.

2. Information We Collect

We collect the following types of information when you use Tredia:

Personal Information:

When you create an account or make a purchase, we may collect your name, email address, phone number, billing information, shipping address, and other relevant contact details.

Payment Information:

We may collect payment details, such as credit card information, billing address, and other payment-related data to process your purchases. Note that payment information is processed through third-party services and is not stored by us.

Usage Data:

We may collect information on how you interact with the app, including your device information (such as device type, operating system, and IP address), app usage, browsing activity, and crash reports.

Location Information:

If you grant permission, we may collect your location data to provide location-based services, such as offering nearby stores or delivery services.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain the app's functionality.
• To process your purchases, orders, and transactions.
• To communicate with you about your account, purchases, and any changes to the app.
• To improve and personalize the app's user experience.
• To send you promotional materials, updates, and offers, if you have opted in to receive such communications.
• To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with the following parties under specific circumstances:

Service Providers:

We may share your personal information with third-party service providers who assist with app functionality, payment processing, data analytics, and customer support.

Legal Compliance:

We may disclose your information if required to do so by law, regulation, or legal process, or in response to valid requests by public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new entity.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal data, subject to certain legal requirements.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in such emails or by contacting us directly.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children's Privacy

Tredia is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

9. Third-Party Links

Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

DataRays SARL
Email: [email protected]
Phone: +961 05955219
Address: Hazmieh, Beirut, Lebanon